Step 1: The client should first contact the IA using the details below:

Name: Rajesh Sudhakar Prabhudesai, Investment Adviser
Email: compliance@ia.rajeshprabhudesai.com
Contact: +91 8850623170 (Working Hours – Mon-Sat | 10:00 AM to 7:00 PM)
Address: A2 Ashirvad Sitaram Keer Marg Mahim, Mumbai, Maharashtra, 400016

While lodging the complaint, the client is advised to mention their full name, contact details, PAN and nature and details of the complaint, accompanied by supporting documents, if any.

Step 2: If no response is received from the IA within 21 calendar days from the date on which the complaint had been lodged, or if the resolution provided by IA is unsatisfactory, the client may lodge grievances through SEBI’s SCORES platform.

Filing complaints on SCORES platform is easy and quick:

• Register on SCORES portal scores.sebi.gov.in
• Mandatory details for filing complaints on SCORES are Name, PAN, Address, Mobile Number, Email ID.
• For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.
• Benefits include effective communication and speedy redressal of the grievances.

Step 3: If the client remains dissatisfied with the outcome of the SCORES complaint, the client may consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in for resolution.